Returns & Refunds policy
At [Your Company Name], we strive to deliver high-quality, personalized video editing services to our clients. As our services are digital in nature and tailored to each project, they are not eligible for physical returns. However, we do offer a fair cancellation and refund policy to ensure your satisfaction.
Cancellation:
You may cancel your order within 7 days of placing it, provided that editing work has not yet started.
Once editing work has begun, cancellation requests may not be eligible for a full refund.
You can inform us of your decision by e-mail shivanggarg232@gmail.com
Refunds:
If you are not satisfied with the final edited video, you may request a refund within 7 days of receiving the final delivery.
Refunds (full or partial) are granted at our discretion, based on the amount of work completed.
Once a refund request is approved, we will process it within 5–7 business days.
Refunds will be issued using the same payment method used for the original order, and you will not incur any fees for such reimbursement.
Non-Refundable Cases:
Refunds will not be issued in the following cases:
If the service has been fully delivered and approved by you.
If substantial editing work has already been completed and delivered.
For rush or expedited projects.
If the refund request is made after 7 days of delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail shivanggarg232@gmail.com
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