Returns & Refunds policy

At [Your Company Name], we strive to deliver high-quality, personalized video editing services to our clients. As our services are digital in nature and tailored to each project, they are not eligible for physical returns. However, we do offer a fair cancellation and refund policy to ensure your satisfaction.

Cancellation:

  • You may cancel your order within 7 days of placing it, provided that editing work has not yet started.

  • Once editing work has begun, cancellation requests may not be eligible for a full refund.

  • You can inform us of your decision by e-mail shivanggarg232@gmail.com

Refunds:

  • If you are not satisfied with the final edited video, you may request a refund within 7 days of receiving the final delivery.

  • Refunds (full or partial) are granted at our discretion, based on the amount of work completed.

  • Once a refund request is approved, we will process it within 5–7 business days.

  • Refunds will be issued using the same payment method used for the original order, and you will not incur any fees for such reimbursement.

Non-Refundable Cases:

Refunds will not be issued in the following cases:

  • If the service has been fully delivered and approved by you.

  • If substantial editing work has already been completed and delivered.

  • For rush or expedited projects.

  • If the refund request is made after 7 days of delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail shivanggarg232@gmail.com